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TDS Telecommunications Corporation Broadband Technician II in Arvada, Colorado

Broadband Technician IIJob LocationsUS-CO-ArvadaID2020-15965CompanyTDS Cable OperationsOverviewThe Broadband Technician II position performs intermediate to complexinstallations, disconnects and service changes for residential customers,including FTTH (Fiber to the Home RFoG and GPON). These servicesinclude, but are not limited to, video service, HSD Services, and homephone service. This role performs moderate troubleshooting from the tap to thecustomer's electronic devices (TV, DVD, Modem etc.). This roleperforms underground and/or aerial construction involved with systemplant, along with its' repair and maintenance supporting variouscustomer-focused activities. This position will be responsible forinstalling, splicing, repairing and maintaining aerial, buried,and/or underground fiber optic and coax cable. This position will need to beknowledgeable of commonly used concepts, practices, and procedures withinthe f**This position has a work shift of 8 AM - 5 PM Monday-Friday**ResponsibilitiesPerform intermediate and complex installation of all necessary cable wiring(interior and exterior) and hardware from the tap/MST to thecustomer's equipment for reception of cable and other company services thatare offered for single, multi-family customers and/or commercial dwellingsover both Fiber Optic and Coax delivery methodsPosition may be responsible for inspection and correction of NESC safetyviolations for new construction builds, new service drops and legacyfacilities, both overhead and underground, as it relates to the OregonAdministrative Rules (OARs) Division 0860-024 and 0860-028 governing jointuse, as enforced by the Oregon Public Utility Commission (OPUC)Position may be responsible for the coordination of underground drop burialwork with contractor and in-house underground burial crews, filling out,submitting and pickup up permits from government agencies as required toperform work in the ROW, tracking and updating status within the systems.Duties also include inspections ensuring that work performed meets allconstruction and government standards and pre-inspection verifies ofserviceability of new customers in regards to finding the best, mostefficient and cost effective routes to provide servicePerform connects (new connects and reconnects), disconnects,upgrades, downgrades, relocates, install additional outlets, fiberconnections, and hardline cutovers; install or remove equipment (i.e.converters) at single or multiple unit dwellingsUtilize test equipment to identify and repair signal strength issues andensure optimum reception both optical and RF. Use Locators, TDR's,FDR's and OTDR's while read system maps. This may include interpretationof system maps, calculation of signal loss of cable lines and/or devicesusing signal level meters, reading and understanding plant blueprints andupdates to blueprints (excluding main trunk lines). This may also includepole, ladder, tower or alternative structure climbing along with thepotential use of a bucket truckPerform all work as necessary to conform to quality control guidelines(includes compliance with requirements outlined in applicable regulationssuch as: OSHA, FCC, NEC and NESC)Monitor and record system, drop, and in-house leakage; properly recordall required information on work orders, surveys, referrals, etcPromote cable, internet, and other company services; educate customer onproper use of the service, including how to add additional services,channel lineups, proper equipment usage, and other services that are availableQualificationsRequired QualificationsMust have and maintain a valid driver's license1+ years' of cable installation and .and. repair or professionally relatedexperienceOther QualificationsUpon hire, must successfully complete customer-specific requirements,which may include a background check administered by the customerRequires being available for on-call/standby responsibilities and mayrequire occasional travelMust be reliable and responsible, with a strong wo

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