Job Information
Staples Furniture Supervisor 1st Shift in Aurora, Colorado
Shift: Monday - Friday; 7:00am to 4:30pm
Salary: Depending on Experience but starting at $48,500 and a 10% Bonus potential
Position Summary
Coordinate and schedule daily activities related to the delivery, installation and repair of furniture products. This position reports directly to the Manager, Division Furniture Operations.
Primary Responsibilities
Supervise and direct the daily workflow activities related to scheduling, delivery, installation, service and repair activities of the furniture installation group; may direct workflow of Third Party Furniture Installers during high volume projects
Oversee activities related to pulling, staging, and loading of furniture into delivery vehicles
Hire, train, evaluate, discipline and terminate furniture delivery and installation employees as needed
When using Third Party Furniture Installers this position will be responsible to maintain service levels with the vendor with regard to quality, accuracy, customer satisfaction and related performance metrics
Coordinate with furniture sales teams, design, operations and project management team members on installation project dates and timelines
Study and standardize procedures to improve efficiency of process
Assist in problem resolution and troubleshooting to resolve customer issues
Maintain time and personnel records
Observe and enforce both local, state, and federal OSHA and DOT safety rules and regulations
Encourage safe work behaviors and promptly correct conditions and unsafe behaviors which may lead to accidents
Serve as project lead for delivery and product installations to ensure installation goes smoothly on an as needed
Qualifications :
Qualifications
Basic:
High school graduate or GED diploma
Three (3) years’ experience managing furniture installation or installation experience at the product delivery/installation level
Must be at least 21 years old with a valid drivers’ license required
Preferred:
Previous lead or supervisory experience
Good knowledge of OSHA and DOT regulations
Ability to effectively manage activities of the Delivery/Install/Repair associates and may oversee the activities of Third Party Installers
Basic English language skills (both verbal and written communications)
Strong interpersonal and customer relations skills
Demonstrated strong time management and organizational skills
Proven good leadership skills
Ability to work under short lead-times and deadlines
Computer literacy including competency related to Microsoft Windows based desktop applications
Ability to read construction prints and CAD installation drawings
Demonstrated competence in writing installation project and problem reports
Ability to manage customer relationships during the installation process
Staples is The Worklife Fulfillment Company, helping businesses of all sizes be more productive, connected and inspired. With dedicated account teams, category professionals, innovative brands and a curated product assortment for business, Staples provides customized solutions to help organizations achieve their goals. Interested in joining the team? Check out our perks and benefits !
Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
