Amazon Corporate LLC IT Support Associate II in Aurora, Colorado
About OpsTech ITOperations is at the heart of Amazon's business. We are known for ourspeed, accuracy, and exceptional service. Our buildings deliver tens ofthousands of products to hundreds of countries worldwide, every day. OpsTechIT provides nonstop global IT support to Amazon Operations as a vital piece tothe puzzle. We are looking for self-motivated individuals to take on newchallenges and motivate teams in fostering solutions to the hurdles we face.Together, we take ownership for what we do - whether supporting ITinfrastructure, developing new technology in-house, launching a new AmazonOperations facility, or delighting our customers by delivering packagesdirectlAbout The RoleAs an IT Support Associate II, you will use your skills to support theoperations team in resolving technical problems within an Amazon Operationsfacility that span across a multitude of technical disciplines. We arecommitted to improvement; you will be encouraged to participate in careerdevelopment opportunities as presented to progress your career at Amazon.What Do We Offer?Amazon offers competitive compensation packages including comprehensivehealthcare benefits starting on Day 1, matching 401(k) program, and upto 20 weeks of paid parental leave. But wait, there's more: we don'twear suits and ties! Come as you are because jeans, t-shirts, sneakersand sometimes a neon safety vest will be your daily outfit.Responsibilities include, but are not limited to* Allocating, maintaining, and troubleshooting of IT equipment used inAmazon Operations facilities.* Handling support requests and procedures across the network.* Assisting in training new hires.* Continuous learning of new technologies.* Supporting customers from multiple buildings in the area, as well asremote customers.* Moving up to 49lbs as well as standing and walking for shifts lasting up to12 hours.This position starts at $25/hr. A sign-on bonus and restricted stock unitsmay be provided as part of the compensation package, in addition to a rangeof medical, financial, and/or other benefits, dependent on theposition offered* 1+ year experience in maintaining laser printers* 1+ year experience with Cisco/networking and either Linux and/or Microsoft* High School or equivalent diploma* 1+ year of practice in the set up and installation of computer andnetworking equipment in a professional environmentBasic Qualifications:* High school or equivalent diploma* 1+ year of practice in the set up and installation of computer andnetworking equipment in a professional environment* 1+ year maintaining laser printers* 1+ year experience with Cisco/networking and either Linux and/or MicrosoftAmazon is committed to a diverse and inclusive workplace. Amazon is an equalopportunity employer and does not discriminate on the basis of race,national origin, gender, gender identity, sexual orientation,protected veteran status, disability, age, or other legally protectedstatus. For individuals with disabilities who would like to request anaccommodation, please visit https://www.amazon.jobs/en/disability/us.