Acara Solutions Classified Support Technician in Boulder, Colorado
Acara Solutions is seeking a highly qualified Desktop Technician with anActive Secret DoD clearance to work on-site in Boulder, CO..This is a long term contract (12+ months).Seeking candidates with Security+ Certification to work in end user supportcapacity providing exceptional customer service.Will perform a variety of duties in support of end users for IT hardwareand/or software.Using knowledge in all aspects of computer design, functionality, systemoperation, and network infrastructure..We are seeking highly qualified candidates to work on-site of our customers inan end user support capacity providing exceptional customer service. OurDesktop Support Engineers will perform a variety of duties in support of endusers for IT hardware and/or software break/fix support, imaging, datamigrations, and refresh projects..Under general supervision, this position may require collaboration withtechnical and managerial staff. Work methods and/or sequence of work isgoverned by oral/written instructions and established procedures.Required Skills / Qualifications:5 years demonstrating professional desktop support history with a variety ofplatforms / systems / applications and tools to include Operating systemexpertise - Windows, Unix/Linux, Apple, Network protocol and Imageloading protocol5 years LAN/NETWORK connectivity, and basic network connectivityassessment for troubleshooting or setups3 years of experience in connectivity and telecommunications/networkingPreferred Skills / Qualifications:Active DoD Secret ClearanceSecurity+ CertificationEvaluates and tests software programs to verify functionality according tospecifications and standardsDemonstrates excellent Customer ServiceInstall and configure network devices (i.e. network printers, scanners,plotters, PCs, etc.). Troubleshoot problems with network printing andscanning devices. Perform data termination/ activation in telecommunicationclosets aka network connect (activation of data drops).Repair and replace data connectors on network cables and data drops.Assist in the relocation of customer employees on the facility (move PCs andactivate data drops in new location).Troubleshoot network issues with PCsand LAN (duplex mismatches, duplicate IPs, corrupt firewall software,proxy configuration issues, etc.)Assist with imaging of laptops and PCs for deployment.Acara Solutions offers a competitive benefits package that includes PTO,Holiday Pay, Direct Deposit, 401k and availability to enroll in ACAcompliant health plans.Go Beyond. www.superiorjobs.com.EEO Employer - Minorities / Females / Disabled / Veterans / SexualOrientation / Gender Identity.Aleron companies; Acara Solutions, Aleron Shared Resources, BroadleafResults, Lume Strategies, Viaduct, and Aleron's strategic partner,SDI are Equal Employment Opportunity and Affirmative Action Employers. Allqualified applicants will receive consideration for employment without regardto race, color, religion, gender identity, sexual orientation,national origin, genetic information, sex, age, disability, veteranstatus, or any other legally protected basis.