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TAD PGS, Inc. Help Desk Specialist in Broomfield, Colorado

Help Desk Specialist

Category: IT/Technical

Description:

We have an outstanding Contract-to-Hire opportunity for aHelp Desk Specialist to join a leading Company located in theBroomfield, COsurrounding area.U.S. Citizenship Required

This position requires the ability to obtain a DoD Secret security clearance, Security + and ITIL V3 Foundations certifications.

Please click on this link if you have any questions on how to obtain a clearance: https://www.tadpgs.com/obtainsecurityclearence

The Helpdesk for a Department of Defense contract in Broomfield, CO has an opening for a Helpdesk Specialist. This is a shift work position and the successful candidate must be flexible in days and hours worked. This position requires the ability to obtain a DoD Secret security clearance, Security + and ITIL V3 Foundations certifications.

Basic Hiring Criteria:

  • High school education or equivalent and 2+ years of technical experience. Associates Degree and 1 year of related experience preferred.

  • This position requires the ability to obtain a DoD Secret security clearance.

  • Comprehensive knowledge in the use of personal computers.

  • Proven ability in the use of all pertinent software applications.

  • Ability to communicate moderately complex or technical information, ideas and results effectively in both oral and written form; compose correspondence and reports.

  • Must demonstrate customer service, leadership and team skills.

  • Experience in desktop and networking support, IT concepts and help desk software.

  • Proficient with MS Windows and Office, VPN / Remote access, and anti-virus software.

  • Must be able to think logically and act decisively in critical situations.

  • Ability to distinguish between different types of issue and select the correct source for solution.

  • Provide first line technical support to computer customers with questions regarding account administration, distribution of software and documentation, system and network status, and incident entry via incident management tool.

  • Works on assignments that are semi-routine in nature.

  • Interacts daily with supervisor, peer groups, and customers.

  • Interaction normally involves exchange or presentation of factual information.

Desired Qualifications:

  • Active Directory, Anti-virus, VPN, Avaya, Novell, web support and development.

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Company Description:

TAD PGS, Inc.is a Global Fortune 500 company with worldwide revenue of over $27 billion and more than 50 decades of government contracting experience. We specialize in supporting U.S. Government Agencies and their prime vendors by delivering a full range of recruitment and workforce solutions. As part of the Adecco family, we have access to over 2.5 million active candidates supporting hundreds of locations across North America. On any given day, we have more than 70,000 professionals working at client sites across the United States.VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / EOE Protected Veterans/DisabilityThe Company will consider qualified applicants with arrest and conviction records.To read our Candidate Privacy Information Statement, which explains how we will use your information, please visithttp://www.tadpgs.com/candidate-privacy/

Location: Broomfield , CO

Minimum Experience (yrs): 2

Required Education: H.S. diploma or equivalent

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