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SOC, LLC Help Desk Support - Broomfield, CO Information Technology in Broomfield, Colorado

HELP DESK SUPPORT SPECIALIST - BROOMFIELD, COThe Help Desk for a Department of Defense in Broomfield, CO has an openingfor a Help Desk Specialist. This is a shift work position and the successfulcandidate must be flexible in days and hours worked. This position requiresthe ability to obtain a DoD Secret security clearance, Security + and ITILV3 Foundations certifications. (must posses within one month of hire and wecan provide an avenue to obtain the Secret clearance)REQUIRED EDUCATION:High school education or equivalent and 2+ years of technical experience.Associates Degree and 1 year of related experience preferred.REQUIRED SKILLS:Comprehensive knowledge in the use of personal computers.Provide first line technical support to computer customers with questionsregarding account administration, distribution of software anddocumentation, system and network status, and incident entry via incidentmanagement tool.Experience in desktop and networking support, IT concepts and help desksoftware.Proficient with MS Windows and Office, VPN / Remote access, andanti-virus software.Must be able to think logically and act decisively in critical situations.Ability to distinguish between different types of issue and select the correctsource for solution.#dzfedEOE AA M/F/Vet/Disability