CenturyLink User Experience Designer (UX Designer) in Broomfield, Colorado

CenturyLink (NYSE: CTL) at http://www.centurylink.com is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink at http://www.centurylink.com/ for more information.

This role will place critical importance to enhancing the users experience of CenturyLink’s website. Considerable attention will be spent examining the mobile responsive behavior and engagement of our users. Drawing on results from customer insights/research and workflow analysis, areas of focus may include content, visual design and development, information architecture, user research, branding and customer/technical support. As a member of a team, maintaining a cooperative and collaborative work style will be critical to the role.

Job Responsibilities:

  • Collaboration with other team members to ensure initiatives are in alignment with corporate strategy and overall design complies with customer experience vision.

  • Conduct usability testing to ensure site enhancements are driving desired results

  • Creation of site page prototypes, wireframes, storyboards, sitemaps and screen flows

  • Development of personas and usage scenarios

  • Analyzing user feedback and activity, and iterating to enhance the user experience

  • Provide business case justification for initiatives/enhancements

  • Work with colleagues executing on the web customer requirements in other work groups.

  • Provide day-to-day direction & approval to colleagues executing on the web product detailed requirements in the front end production & technology areas.

Qualifications & Skills:

  • Completed Bachelors Degree or other equivelent education

  • Minimum of 5 years experience as a UX and UI designer

  • Provide consistently high-quality design that aligns with our strategic vision and direction.

  • Ability to wireframe, prototype, visually pixel push and validate work using Adobe Creative Suite

  • Can work collaboratively across different teams with different skillsets, including Designers, Developers and Project managers.

  • Solid understanding of graphic design and web technologies and ability to quickly adapt to new technologies

  • Superior problem solving, organizational, decision-making, written, oral and interpersonal skills.

Alternate Location: US-Colorado-Broomfield; US-Minnesota-Minneapolis; US-Texas-Austin; US-Work From Home-Work At Home

Requisition # : 208199

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.