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Sev1Tech, LLC Windows Systems Analyst in Broomfield, Colorado

Job Descriptions:

BRIEF DESCRIPTION:

Support client’s classified aerospace's customer by providing desktop technical support to high-side team in SCIF environment.

Hours: Full-time standard 40-hour week, on-site; occasional night/weekend work based on scheduled outages, etc.

Location: This work will be performed on client site in Broomfield CO.

Clearance Level: Top Secret/SCI required (CI Poly clearance required)

Certification Requirement: DoD 8570.1M compliant CompTIA Security + required

Job Roles & Responsibilities:

Seeking a Windows Administrator I in a SCIF team with experience in desktop support, the Desktop Technicians will be responsible for the following:

  • Provides first contact and incident resolution to customers with hardware, software, and application problems. Includes both customer telephone support as well as electronically submitted requests.

  • Troubleshooting end-user tickets at the Tier 1-2 level

  • Re-imaging machines from Windows 7 to Windows 10

  • Strong Tier 1-2 administrative and debugging experience

  • Documents incident status and solutions in incident database tools

  • Self-starters and have the aptitude to work independently in a fast passed continuously evolving environment

  • Create and maintain system accounts using Windows Active Directory

  • Develop automated tasks to streamline manual activities

  • Maintain Operating System baselines (Windows Server 2012/2016 and Workstation 7/10/embedded)

  • Assist team with continuous monitoring, implementation and troubleshooting of required patch compliance for all clients

  • Responsibilities may require periodic evening and weekend work in response to needs of the systems being supported

Required Experience:

Education, Skill, and Experience Requirements:

A Bachelor’s Degree Required and minimum of 1-2 years of IT experience as a Desktop Technician or Help Desk Administrator:

Specialized experience includes:

  • Experience upgrading to Windows 10

  • Experience with troubleshooting and maintaining data center and office equipment

  • Basic network experience

  • Proficient use and understanding of systems engineering concepts, principles, and theories

  • Proficient knowledge of other related disciplines

  • Proficient with requirements management & system modeling tools

  • Recognizes various architectural patterns

  • Proficient in Microsoft Office applications

  • Proficient written and verbal communications skills

  • Able to sell concepts and ideas

  • Creative thinker

  • Ability to multi-task

  • Proficient ability to grasp and apply new information quickly and effectively handle complex assignments

  • Shows initiative on assignments, exercises independent judgment and professionally executes projects with little direction

  • Proficient ability in communicating issues, impacts, and corrective actions

  • Ability to work as desktop support in a SCIF Environment

  • Top Secret/SCI required (CI Poly clearance required)

Physical Requirements:

Position may require lifting of objects (i.e. IT Hardware), reaching/bending/kneeling (i.e. plug in cables) and other moderately strenuous activity

Keyword: Windows

From: Sev1Tech, LLC

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