Pep Boys Technician B in Castle Rock, Colorado

OverviewAuto Plus is a major U.S.-based distributor of automotive aftermarket parts.Since 1921, Pep Boys has beenone of the nation's leading automotiveaftermarket chains with over 7,500 service bays in over 800 locations in 35states and Puerto Rico.Together, theunited organization, Auto Plus PepBoys, has over 21,000 associates in more than 20 distribution centers andover 1,000 corporate locations. In addition, the company supports morethan 530 independently-owned stores and over 2,400 independently-ownedservice centers across the nation. Auto Plus Pep Boys is owned by IcahnEnterprises L.P. ("Icahn Enterprises"; NASDAQ: IEP).Position SummaryA Technician is primarily responsible for the efficient diagnosis, repair,and replacement of general automotive parts and accessories. A successfulTechnician will have direct interaction with customers and deliver superiorservice through educating the customer on the problems and proposed solutionsfor their vehicle. A Technician will conduct a wide variety of diagnoses andrepairs; including but not limited to brakes, drivability, emissions,steering and suspension, electrical, state safety and emissions testing,maintenance services, HVAC, starting and charging, and major engine.Duties & Responsibilities* A Technician is responsible for all aspects of diagnosing and repairing acustomer's vehicle, as well as, caring for the vehicle while it is beingrepaired and properly securing it after the repair is completed.* We adhere to a "do it right the first time" philosophy and a successfulTechnician will not exceed two or more comebacks within a four-week period oftime.* Will maintain a 90% minimum productivity performance level.* Expected to comply with company policies and procedures, lossprevention, safety, and environmental codes and ordinances.* Will ensure training completions are maintained at 100%.* Will be a resource regarding technical matters related to installation andproper application of parts and accessories, while also providing accurateand effective direction, advice and assistance to service advisors, othertechnicians, commercial, retail and parts associates.* Will passionately focus on customer needs, and drive the servicecenter's performance with the highest degree of integrity and trust. Must beapproachable by both customers and associates.* The successful Technician will be expected to maintain technicalcapabilities to ensure proficient use of service equipment and maintaincertification status.* Strong customer service skills.* Strong verbal communication skills.* Other duties as assigned.Knowledge, Skills, and Abilities* High school diploma or equivalent required* Minimum of 6 months' experience as a certified technician or mechanic andtwo ASE's (Brakes & Steering and Suspension) are required.* Additional ASE's are strongly encouraged. ASE equivalent certificationsmay be considered as part of the qualification process. Requires allTechnicians to achieve the required ASE certifications within two ASE testingcycles* We promote a safe and skillful service operation, therefore, we pre-payASE registration and testing fees for Technicians who attempt to achieve theirrequired ASE certifications* Ability to read, analyze, and interpret retail business reports,professional and/or technical journals, time reports, operationalreports, government regulations, merchandising reports, plan-o-gram(merchandising) instructions or technical procedures* Ability to apply basic mathematical concepts such as addition,subtraction, multiplication, division, percentages and fractions. Mustbe able to apply mathematical formulas to calculate commission, discountsand i* Ability to define problems, collect data, establish facts, and drawvalid conclusions* Ability to interpret an extensive variety of technical instructions indiagram form and deal with several abstract and concrete variables* Ability to work Days, Nights, Holidays and WeekendsPhysical Demands/Work EnvironmentThe physical demands described he