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NTT Data Inc Media Support Analyst in Centennial, Colorado

Our television/media client located in Centennial, CO is seeking a MediaSupport Analyst for a 6 month contract opporutnity. This role will work 4pmto midnightMonday through Friday.POSITION OVERVIEW:The Global Media Operations 24/7/365 group in Centennial, CO isresponsible for international and domestic media prep and distribution. Thisincludes ingest, transcode, edit, and delivery services to meet clientfulfillment needs around the globe.RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:This Media Support Analyst position is responsible for providing operationaland technical support for the Global Media Operations team and clients acrossthe globe. The main objective is to assist all operations/engineeringmembers with operational/technical support related issues in a 24/7environment. Media Operations ingests, preps, QC's and delivers contentglobally and relies on the Media Support Analysts to solve issueselectronically, on the phone, and in person. Other responsibilitiesinclude providing operations and customer support for the portfolio ofapplications and products used for file-based digital workflows includingvideo editing, transcoding, digital file delivery, and live streaming.This is a role that combines fulfillment operations, engineering,information technology, digital media, and customer service. An idealcandidate will have a background in New Media, Information Systems, MediaAsset Management, broadcast QC/playout, or Computer Science. This personwill like to operate in a fast paced environment, enjoy interacting withcustomers, and willing to tackle unique challenges head-on.BASIC QUALIFICATIONS:" 1+ year of experience in either a broadcast or fulfillment operations orpost-production environment" 1+ year of experience in a support-oriented position" 1+ year of experience in a customer facing role" 1+ year of experience working in all Microsoft Office applications(including Outlook, Word, Excel)ELIGIBILITY REQUIREMENTS:" Willing to be flexible in a 24/7 work environment." Shift is subject to change: Must be willing to work overnights. Eitherof the shifts below upon assignment. o M-F 4p-12am o Saturday through Tuesday6:30pm to 5am o Tuesday through Saturday 6:30pm to 5am o Tuesday throughSaturday 4:30pm to 1amDESIRED CHARACTERISTICS:" An individual with a strong desire to learn, take on new technologiesand challenges" Know your way around desktop hardware, software applications,operating systems and network connectivity" Resolve problems while maximizing efficient use of computing resources." Familiarity with digital media file types including video, audio,subtitles, and captions - Quicktime, MXF, MPEG, Mp4, ts, XDCAM,ProRes, H264, MPEG, Client, SCC, TTML, STL, CAP, SRT, FPC, WAV, mp3, ext." Familiarity with digital media workflows and digital file delivery" Familiarity with Asset management systems such as Mediator, WideOrbit, Lacuna, landmark, OTTO, Media Broker" Experience working with live video and media files including streaming andtranscoding technologies such as Vantage, VENICE, Premiere, Avid,Switch Pro, MacCaption, WinCaps, Subtitle Edit, QT7, and more." Knowledge of digital delivery methods, MCP, ftp, UDCP, Signiantmanager, Aspera Faspex, and Aspera console." Experience with storage management: file servers and archive serversNAS, SAN, LTO, Object Cloudian, AWS, Isilon, windows explorer.NTT DATA, Inc. (the "Company") is an equal opportunity employer andmakes employment decisions on the basis of merit and business needs. TheCompany will consider all qualified applicants for employment without regardto race, color, religious creed, citizenship, national origin,ancestry, age, sex, sexual orientation, genetic information,physical or mental disability, veteran or marital status, or any otherclass protected by law. To comply with applicable laws ensuring equalemployment opportunities to qualified individuals with a disability, theCompany will make reasonable accommodations for the known physical or mentallimitations