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Arrow Electronics ServiceNow HR Analyst in Centennial, Colorado


ServiceNow HR Analyst

Job Description:

This position is part of the Global HR Technology Team, with specific responsibility for supporting and advancing Arrow’s usage of various HR technology solutions. This position will participate in the full project life cycle including gathering requirements, developing, implementing, documenting and maintaining appropriate system configuration and process changes within the Human Resource Management System (ServiceNow) or other systems supported by the HR Technology team.

What You'll Be Doing

  • Actively participate in the optimization of Arrow’s global use of existing HR technology solutions resulting in enhanced operations and user experience. Assess current / new system functionality and assist with all components of the project life cycle: requirements gathering, configuration, testing, training, deployment, and change management.

  • Provide analyst support for global HR technology projects and initiatives including integrations, system upgrades, and new technology.

  • Develop and configure consistent global solutions in support of HR technology initiatives including research, problem solving, resolution, and issue tracking.

  • Recommend process improvements and innovative solutions. Serve as an HR technology liaison with HR Business Groups, IT, finance, and other stakeholders.

  • Work with internal resources to develop user procedures, guidelines, and documentation. Assist in development and training of internal clients on new processes.

What We're Looking For

  • 3 years experience ServiceNow required with direct responsibility in the areas of HR and/or IT technology assessment, implementation, maintenance/support, and reporting

  • Requires a Bachelor’s degree in Business, Human Resources, or a closely related field.

  • Experience with ServiceNow Case Management and Knowledge Management Modules

  • Advanced knowledge of SharePoint, MS Excel, PowerPoint.

  • Project management experience including demonstrated ability to lead, plan, and implement HR technology projects.

  • Demonstrated ability to manage multiple projects and project phases including: planning, task delegation, and coordination across multiple teams

  • Must be able to handle multiple and varied priorities simultaneously and deliver well defined work products within set timelines.

  • Experience with HR technology in a global environment preferred.

  • Technology requirements preferred include: experience with Cornerstone on Demand, Oracle Fusion Sales Compensation, Workday

What We Offer at Arrow

At Arrow, we are driving innovation and choice by offering employees a variety of benefits designed to keep you and your family physically and financially healthy.

Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:

  • Medical, Dental, Vision Insurance

  • 401k, With Matching Contributions

  • Paid Time Off

  • Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options

  • Growth Opportunities

  • Short-Term/Long-Term Disability Insurance

  • Discounted RTD Passes, with convenient office location off RTD Light Rail (Dry Creek Exit)

  • On-site Café with Catering Option for Busy Lifestyles

  • 24/7/365 On-site Gym and Lockers, Free for Use to All Employees!

  • Free covered parking, included bicycle and motorcycle parking

  • And more!

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)


US-CO-Denver, Colorado (Panorama Arrow Building)

Time Type:

Full time

Job Category:

Human Resources

Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, genetic information, or any other characteristics protected by applicable state, federal or local laws. Our policy of equal employment opportunity and affirmative action applies to all employment decisions personnel policies and practices, or programs.