Focus on the Family Jr. Ecommerce Operations Specialist in Colorado Springs, Colorado
Jr. Ecommerce Operations Specialist
8605 Explorer Dr, Colorado Springs, CO 80920, USA Req #1003
Tuesday, April 6, 2021
Headquartered in Colorado Springs, Colorado, Focus on the Family has nearly 600 employees who work to achieve the mission of enriching the lives of families, engaging the culture, advocating for life and spreading the Gospel of Jesus Christ. The work is meaningful, the culture is rewarding, and the purpose is eternal.
The Jr. Ecommerce Operations Specialist position exists to support the operations of the ecommerce platform. The ideal candidate would be eager to learn about retail, product merchandising, working cross-functionally with other areas of the ministry, and keeping the constituent experience as the first priority.
Promotion Management – Plans, designs, and tracks results for relevant product promotions
Order Management - Ensures that orders process completely and correctly. Partners with Relationship Services to resolve issues and provide a world-class customer user experience
Catalog Management – Manages the set up and merchandising of all products on the Focus on the Family Store. Including product set up, configuration, meta data and attribute management
Inventory Management – Partners with distribution vendor and internal teams to ensure proper quantities are available for each product
Quality Control – Ensures that the store is functioning properly and displaying accurate information. Additionally, responsible for identifying issues, raising them to the development team, and testing bug fixes
Support Internal Marketing - Manages the integration of products into ministry emails and websites
Supports other departments’ needs in relation to product promotion
Performs other duties as assigned
Working Environment/Physical Requirements:
Monday through Friday 8 to 5 schedule
Though rare, working on a weekend day may be required for urgent projects
Exemplifies Ephesians 5:1-2, “Therefore be imitators of God as dear children and walk in love, as Christ also has loved us and given Himself for us...”
Pursues the Great Commission given by Jesus Christ in Matthew 28:19-20, “Go therefore and make disciples of all the nations, baptizing them in the name of the Father and of the Son and of the Holy Spirit, teaching them to observe all things that I have commanded you; and lo, I am with you always, even to the end of the age.”
Is a consistent witness for Jesus Christ; maintains a courteous, Christ-like attitude in dealing with people within and outside of Focus; adheres to the Standard of Moral Conduct (http://media.focusonthefamily.com/fotf/pdf/about-us/human-resources/moral-policy.pdf) and Statement of Faith (http://www.focusonthefamily.com/about/foundational-values#values) ; upholds Focus on the Family's ministry in prayer
Prays personally for Focus on the Family’s staff and constituents and may occasionally lead in a public prayer
Engages in Christian ministry
Demonstrates behaviors aligned with FOF core values (http://www.focusonthefamily.com/about/foundational-values#values)
Strong oral and written communication
Creative problem solver
Desire to learn and grow
Responsible, professional, and takes pride in our unwavering integrity
Strong analytic skills, enjoys working at micro level not just macro
People person, must enjoy personal interactions, comfortable in 1:1 relationships as well as groups
Sense of humor
Bachelor's Degree in Business, Marketing, or other related field
Proficient in Excel
Knowledge of Adobe Creative Suite or other graphic design tools preferred
Knowledge of analytics tools such as Google Analytics preferred
Working knowledge of FOF mission, philosophy, values, and objectives
Retail experience preferred
Pay Range: $19.61 to $23.47/hr.
Focus on the Family puts a high value on our team members and offers a unique benefit package.
Employees scheduled for 30 hours or more per week are eligible for:
Flexible Spending Accounts
Employees scheduled for 20 hours or more per week are eligible for:
Legal Shield/ID Shield
Note : This is a summary and should not be construed as future promises to continue to provide benefits as outlined above. For complete and definitive language, refer to the governing plan documents.
*Temporary employees are not eligible for benefits.
Helping Families Thrive! Focus on the Family is a 501c3 Christian Non-Profit Ministry.
- Pay Type Hourly
- 8605 Explorer Dr, Colorado Springs, CO 80920, USA