Colorado Manufacturing Jobs

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Pipe Line Specialties Operations Supervisor / Service Dispatcher in COLORADO SPRINGS, Colorado

Company InformationCome work at the base of America's Mountain in Colorado Springs. Outdoor andentertainment opportunities abound. PLS Mechanical works at the cutting edgeof innovation in Commercial Mechanical systems with over 130,000 square feetof shop and production floor. We use BIM modeling integrated with ourstate-of-the-art production equipment to create highly efficient andprofitable full design, construction, fabrication, service, andmaintenance for complex plumbing, piping, and HVAC systems. Founded andheadquartered in Colorado Springs since 2008 with a staff of over 150employees is positioned for continued profitable double-digit growth. We workwith some of Colorado's most reputable building owners, managers,architects, engineers, and general contractorsCompensation:Competitive salary depending on experienceBenefits:Eligibility for company Health and Dental Coverage; the company shares thecost of the premiumCompany paid Long-term and Short-term disability insuranceUp to 10 days Paid Time Off and 6 Paid HolidaysEligible for company 401k matching programJob Requirements3+ years' Service Dispatching Experience in HVAC Service IndustryKnowledge of Service Dispatch Software (Knowledge of Sage Service Operationsor similar software is a plus)Ability to maintain an inventory control system (Experience in themechanical or the construction industries a plus)Exceptional math and accounting skillsMust have a high school diploma or GED equivalentAssociates degree is preferredExcellent computer skills (Excel, Microsoft products, etc.)Organizational and time management skillsEssential FunctionsAttention to DetailCommunicate with customers and team members regarding new and current projectsAble to multi-task and meet strict deadlinesEstablish and maintain working relationships with vendors and customersPromote the company's capabilities and expertise when dealing directly withkey decision-makersImpeccable Customer Service skillsResponsibilitiesDispatch technicians to service calls while ensuring the scope of work andtime requirements are well communicatedPrepare paperwork for all manufacturer warranty partsCheck/Place orders for service department ensuring accuracy, and inspectthe quality of all orders when received before the issueEnter invoicing for recurring expenses, subcontractors, as well asentering credit card receiptsSet up jobs and new clients in computer softwareReconcile and post progress billingsObtains and releases liens for PLSS and subcontractorsCreate and post Time and Management invoicesPerform financial duties including purchase order preparation and accountspayable invoice entry, accounts receivable billing and collections, andequipment/raw material cost allocationsPerform office management responsibilities and assist in the preparation ofservice contract proposals as assigned and maintain database informationincluding items such as staff badging and maintenance agreements.Maintain on-call schedule and respond to all messages left overnightBook, plan, schedule and create work orders for preventive maintenance,repairs, start-up, warranty, and modernizationAdminister service contracts to optimize profits, verify obligations aremet, ensuring customer satisfaction and retentionAssist leadership in driving on time, within budget completion of service jobsMeet weekly, monthly and quarterly invoicing and receivable deliverablesAssist leadership with the resolution of customer billing disputesProcure parts for scheduled maintenance, repairs and emergency service callsProactively monitor, pursue and sell field service and repair opportunitiesto ensure pull-through revenue goals are metInteractionsMust be able to professionally and effectively interact with owners,managers, and staff with positive resultsMust possess stewardship that makes them highly approachable by all members ofthe project teamLanguage Skills: Must be able to read, analyze, and interpret generalbusiness data, technical procedures, or governmental regu