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DH Pace Residential Installation Manager - RESID06903 in Colorado Springs, Colorado

Overhead Door Company of Colorado Springs, a DH Pace Company, Inc.,aspires to hire a customer focused and motivated Installation Manager. Thisindividual will schedule technicians/ installers and ensure completions aremet by specified date.Job Responsibilities:Will learn to effectively manage employee performance, control labor andmaterial costs and ensure service levels meet customer expectationsManage operations to include scheduling of all jobs and crewsCommunicate directly with customers to schedule jobs, resolve all schedulingconflicts, and provide a premium level of customer serviceManage and improve operational processes and proceduresWork with Senior and Operational Management to establish sales and operatingbudgetsAssist with employee/job scheduling and provide assistance withtechnical/mechanical trouble-shooting/problem solvingMonitor installers schedules to ensure timely completion of jobs and accuratecustomer invoicingDispatch installers to customer job sites to assess customers service,repair or installation needs and track jobs for completion to customerssatisfaction.Learn to perform employee performance reviews, document performanceissues, provide necessary employee counseling with targeted improvementaction plansHire, train and develop new employeesOther duties may be assignedJob Requirements:Three (3) to five (5) years managerial experienceMust have excellent communication and organizational skills and a goodmechanical aptitudeTransportation, Construction, Retail or Service (such as HVAC,Plumbing or Electrical) industry experience a plusAbility to effectively communicate with the customer and represent the companyin a professional mannerProven ability to implement process improvementsProficient user of software and systemsMust have a valid drivers licenseWe reward your hard work, dedication and success:Advancement opportunities.Successful employees are often granted transfers and promotions to new officelocations for the organization, 45 offices in 20 states.Competitive Base Salary.Comprehensive benefits including medical, dental, vision, life anddisability coverage and 401(k).Paid Time Off Plan.Company Closes in Observance of Major Holidays.Your health and wellness is important to us Corporate Wellness Program andNon-smoking work environmentPay range:From $45,000 a year or more based on experienceOffer of employment contingent upon successful completion of pre-employmentscreening, background check and E-Verify. EOE M/F/Disability/VeteranAA VEVRAA Federal Contractor.Equal OpportunityEmployer-minorities/females/veterans/individuals withdisabilities/sexual orientation/gender identity