World Wide Technology AppDynamics Solution Specialist in Denver, Colorado

Job Title

AppDynamics Solution Specialist

Location

Denver, CO, St. Louis, MO

Job Description

World Wide Technology is currently looking for an Engagement Specialist who will lead business development opportunities for AppDynamics customers. This role will reside on the Lifecycle Practice team and will be charged with driving AppDynamics opportunities and providing general education to the customer of their software entitlements and any corresponding portals. The Engagement Specialist (ES) will work directly with the Account Teams, Software Sales Consultants and post-sale Lifecycle teams to ensure all expansion opportunities are outlined, documented and driven to closure. The ES will also be responsible for co-coordinating ATC services in partnership with the Adoption Services team, ATC team and field CSE. The ES will drive QBR's in alignment with the License and Maintenance operations team and will also be responsible for ensuring ultimate customer satisfaction. The role will report directly to the Practice Manager, Lifecycle Engagement Services.

  • This role will reside on the Software Lifecycle Practice team and will be charged with driving adoption and expansion of AppDynamics contracts and providing general education to the customer of their software entitlements in a post-sales setting.

  • The Engagement Specialist (ES) will work directly with the Account Teams, Principle Software Consultants and post-sale Lifecycle teams to ensure all expansion opportunities are outlined, documented and driven to closure.

  • This role will also be responsible for co-coordinating ATC services in partnership with the Adoption Services team, ATC team and field CSE.

  • The ES will drive Quarterly Business Reviews (QBR) in alignment with the License and Maintenance operations team and will also be responsible for ensuring ultimate customer satisfaction. The role will report directly to the Practice Manager, Lifecycle Engagement Services.

  • The role will require that candidates have a strong understanding of AppDynamics, it's associated portals, use cases, and features.

Qualifications

  • Ability to solve problems quickly and take a "common sense" approach to challenges

  • Previous sales or BD experience

  • Entrepreneurial mindset

  • Optimistic attitude

  • Creative approach to business challenges

  • Strategic thinking capabilities

  • High motor

  • Experience with Java, HTML, JavaScript, CSS, SQL (required)

  • A minimum of 5 years of professional experience Education: ‚Äč

  • Undergraduate Degree (required)World Wide Technology, Inc. offers excellent benefits and competitive compensation. Visit our company web page at www.wwt.com for more information.Equal Opportunity Employer Minorities/Women/Veterans/Disabled

WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources.