VIVA USA Inc Application Services Engineer in Denver, Colorado
Req Ref No: MDCOAS984 Location: Denver , CO Duration: 12 months
The primary responsibilities of the Application Services Engineer (ASE) is to provide implementation services, Train-the-Trainer education, and troubleshooting on all client and epoc systems and Data Management applications. In addition, the Application Services Engineer (ASE) is to assist in growing our business by providing excellent customer support. The Application Services Engineer (ASE) participates in project coordinator of all installations to which they are assigned while efficiently performing system implementations and software upgrades, including customer training with minimal assistance by following established guidelines. The ASE must strive to maintain a high level of customer satisfaction and communicate effectively to the appropriate internal stakeholders. The ASE must be willing to travel to support installation activities. Organize and participate in field based customer education events. The ASE must work in accordance with government regulations, FDA and OSHA; works in accordance with the client Quality System, including adherence to all applicable training requirements and enforcement of all company safety guidelines. Effectively use the appropriate client communication tools. The ASE must maintain a valid driver’s license and maintain a good driving record. BS/BA in related discipline or equivalent combination of education and experience. Medical Technology certification preferred. Requires 2-5 years of experience in related field required. Must have excellent interpersonal and communication skills (oral, written) for success in this position. Must be able to work independently and possess some basic knowledge in IT. Be able to have a basic understanding of statistical analysis and computer proficiency skills.
Looking for individuals with Point of Care, Respiratory Therapy or Medical Technologist experience to be part of instrument implementation and training team
VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.