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Cigna Author DST in Denver, Colorado

This position is responsible for automating and maintaining the Document Source Tool (DST) system that supports the client’s policies and customer’s Booklet/Certificates. This position works with regulatory and product areas to determine system requirements (which includes State and Federal Legislation Compliance and Product Enhancements) and may evaluate and provide solutions for complex business needs by automating manual processes. This position may be responsible for performing consistent tasks within multiple authoring systems based on business need.

This position works primarily with a Cigna custom built system utilizing Boolean Logic Rules including “If Then Else” coding logic and a question/answer logic tree interfacing with MS Word. The position supports the non-Facets Contract Analysts with technical and training questions related to the DST System. This position reports to the Account Installation Manager.


Automates/codes and tests code to update language for the non-Facets DST system. This includes impact analysis/assessment and ePro mapping, which is taking the ePro variables and mapping them to the DST variables. Testing consists of user acceptance testing and systems acceptance testing in support of the scheduled monthly system releases.

Reviews State and Federal Legislation, Product Enhancements and miscellaneous text sent from the State Filing Team Department and inserts the text into the DST system. Ensures accuracy of text against product and regulatory requirements.

Participates in other operational assignments and improvement projects to improve service and increase efficiencies (which includes coding and testing), as needed.

Supports Contract Analysts with technical and training advice related to the DST System.

Desired Qualifications

  • Working knowledge of Basic Logical Coding Concepts

  • High proficiency in MS-Word with emphasis on styles and formatting

  • Solid understanding of health plan products, benefits, funding types and mechanisms, and other healthcare industry concepts and terminology

  • Desirable skills include knowledge of contract production using the DST System

  • Basic knowledge of MS-Excel, PowerPoint, and Access.

  • High-level of attention to detail necessary for impact assessments and testing

  • Strong analytical and problem solving skills for planning implementation strategy and troubleshooting defects.

  • Strong organizational skills for tracking progress across multiple projects.

  • Demonstrates excellent communication and interpersonal skills.

  • Ability to work effectively in a fast-paced, highly complex environment with emphasis on achieving quality outcome while meeting specific project deliverables.

About Cigna

Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. We offer an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products. Together, with our 74,000 employees worldwide, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation.

When you work with Cigna, you’ll enjoy meaningful career experiences that enrich people’s lives while working together to make the world a healthier place. What difference will you make? To see our culture in action, search #TeamCigna on Instagram.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.