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Sambasafety Business Systems Analyst - Technical Services in Denver, Colorado

Who we are:

Hi, we?re SambaSafety and we offer the industry?s most comprehensive driver monitoring software. Our technology helps everyone from large corporations to small companies ensure only the safest individuals are driving on behalf of their business. These companies trust SambaSafety to keep their employees safe on the roads, helping protect their brand, greater community, and bottom line. Simply put, we save lives and are on a mission to reduce crashes on American roadways by 20 percent by 2025.?

We?ve built an inclusive, supportive, and exceptional culture where every employee is empowered in their role. Don?t take our word for it; we?ve been recognized as a Top Workplace by?The Denver Post ( ?and?Built In Colorado ( . And our employees rate SambaSafety top-notch, with a rock-solid?4.7-star rating on Glassdoor.

What You?ll Do:?

A Business Systems Analyst monitors, analyses, and recommends improvements to an organization?s business systems. At SambaSafety the Business Systems Analyst works closely with extended enterprise implementation teams to understand business and client requirements and helps implement processes to meet those needs. The extended enterprise typically included our customers? and/or partners? IT systems and Samba?s SaaS product suite. The analyst is also be involved with improving the current operations and procedures.

  • Understand, analyze and document customers/partners current business processes

  • Determine operational objectives by studying business functions

  • Work with customer/partner to analyses requirements by constructing workflow diagrams, studying system capabilities, and documenting system specifications

  • Work with Solution Engineering team to recommend operational procedures to increase productivity using Samba Products

  • Create and present reports to stakeholders to support recommendations

  • Monitor implementation of projects from inception to completion

  • Maintain a repository of system protocols by writing and updating procedures

  • Gather meta-data information, evaluating output requirements and formats

  • Use a variety of data analysis and organizational tools to uncover insights

  • Prepare technical reports by collecting, analyzing, and summarizing information and trends

  • Provide references for users by writing and maintaining user documentation, training users, and providing preliminary help desk support

  • Maintain user confidence throughout system implementation and protects operations

  • Maintain professional and technical knowledge of the extended enterprise by attending solution workshops, reviewing professional publications, establishing personal rapport with customer/partner teams

What you?ll need:?

Successful Business Systems Analysts at SambaSafety, have certain skills and qualifications, including:

  • Sharp problem-solving, analytical, and creative thinking skills.

  • Expert-level knowledge around Driver Safety Monitoring industry and SambaSafety product offerings?

  • Solid technical background and skilled at developing SQL queries and presenting them in Excel Spreadsheets to a non-technical audience?

  • Experience with one or more Data Analytics Tools - e.g., Power BI, Tableau, Looker

  • Excellent communication skills and ability to translate complex ideas into simple language?


Benefits and Perks:

  • Unlimited Paid Time Off and Paid Volunteer Days

  • 401k match and generous Healthcare Benefits including a fully employer-paid family medical plan

  • Wellness &Tuition Reimbursement

  • Zoom Happy Hours

  • Flexible Work from Home schedule & a Monthly Internet stipend

  • Lots of Samba swag

  • Samba Virtual Events including our famous Samba Sprint

Our team of talented and committed safety professionals is exceptional. At SambaSafety we strive to foster an inclusive culture that supports, encourages, and celebrates a wide array of diversity. We are committed to creating a space where all employees can show up as their authentic selves every day, and we work to advance employee equality, diversity, and inclusion.

SambaSafety provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, and expression or genetics.

Come join us to find out for yourself what all the excitement is about!