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Hologic Field Service Engineer, Diagnostics - Denver, CO in Denver, Colorado

Field Service Engineer, Diagnostics - Denver, CO

Post Date Sep 14, 2020

PURPOSE —to enable healthier lives everywhere, every day —is driven by a PASSION to become global champions for women’s health . We succeed by fulfilling our PROMISE to bring The Science of Sure ® to life through product quality, clinical differentiation, customer relationships and our team’s talent and engagement.

Our Purpose is simple: to enable healthier lives everywhere, every day. Toward this end, we offer clinically proven products designed to detect, diagnose andtreat disease and other health conditions that primarily affect women—earlier and more accurately than ever to provide ever greater certainty and peace of mind. This focus has fueled our long track record of innovative medicalbreakthroughs across many therapeutic areas—breast health, cervical health, body composition, gynecologic health, perinatal health, skeletal health and sexual health—touching the lives of more than 230 million women around the world every year. In fact, as global champions for women’s health , no company in the world has done more to fight cervical and breast cancer than Hologic —and we will continue to challenge ourselves to ensure that future generations of women have access to our life-savinginnovations.

Of course, none of this would be possible without the talent and passion of our employees. Together, our collective expertise and dedication to develop and market robust, science-based certainty, sustain a pipeline of exceptional solutions that respond to the unmet health and wellness needs of women, families andcommunities. And when we fulfill our purpose and promise to the world, we also fulfill another goal: a business that generates sustainable global financial growth from which success and prosperity for our company, employees and investors naturally follow.

Hologic is seeking a full-time Field Service Engineer (FSE) to be based in, or near Denver, CO.

Duties & Responsibilities:

The incumbent may be asked to perform otherfunction-related activities in addition to the below mentioned responsibilitiesas reasonably required by business needs.

  • Conductsadvanced troubleshooting to repair, test and qualify instruments locatedat assigned territory sites.

  • Provides24/7 coverage to customers within 24 hours of notification.

  • Schedulesand manages preventive maintenance and unscheduled visits to instrumentsites.

  • Determinescorrect inventory levels of repair parts with supply lines.

  • Documentsrepair/ resolution of customer calls in CRM system and escalates issues tomanagement as needed.

  • Workswith Product Application Engineers to resolve quality issues and advise ofissues and developments.

  • Keepmanagement advised of issues and developments.

  • Ensureinstrumentation is in compliance with regulatory requirements and qualitycontrol standards.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the basic knowledge, skills, and/or abilities required.

  • Mustbe able to meet customer credentialing requirements

  • Workingknowledge of chemistry principles and chemical handling techniques.

  • Understandingof proper use and operation of electronic testing equipment.

  • Knowledgeof inventory and procurement systems.

  • Abilityto interface with internal and/or external customers.

  • Solidcomputer skills.

  • TimeManagement Skills

  • Strongrobotics, fluidics and pneumatics experience preferred.

  • Abilityto pass a comprehensive background check.

  • Possessa valid Driver’s License and maintain a clean driving record.


  • BS/BAdegree or equivalent experience preferred.

  • AA/ASdegree and/or practical Military experience considered.


  • 2- 5 years related field experience with direct customer interaction,preferably in a laboratory setting.

Additional Details:

  • This person will workout of a home based office

  • Position will require75+% travel (car and air)

  • There will be on-callduties, weekend work and overtime

  • Overnight stays could be3 to 4 nights a week

  • Candidate must be within 1 hour of Denver International Airport

Physical Demands

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Sit; use hands to finger, handle or feel objects, tools, or controls.

  • Stand; walk; reach with hands and arms; and stoop, kneel, crouch, orcrawl.

  • Lifting/moving and carrying products weighing up to 40 pounds.

  • Exposure to moving mechanical parts, vibration and/or moderate noiselevels.

  • Exposure to hazardous chemicals or other materials.

  • Exposure to blood.

Agency and Third-PartyRecruiter Notice:

Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition, Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered.

Hologic, Inc. is proud to be an Equal Opportunity Employerinclusive of disability and veterans.