Builders FirstSource Identity Access Mgmt Spec I in Denver, Colorado

Identity Access Mgmt Spec I

Denver Admin Office - 7595 Technology Way (80237), Denver, Colorado, United States of AmericaReq #9739

Tuesday, December 11, 2018

PURPOSE:

Under direct supervision, responsible for system access on boarding/off-boarding, assists with security and access change requests, and other system administration duties as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  1. Enters and handles new hire requests, terminations, and access modifications in systems such as Active Directory, Exchange, OIM (Oracle Identity Management) within various ERP systems.

  2. Prioritizes incoming requests received via ticketing system, continually communicating and collaborating with peers.

  3. Plans and paces work efficiency in order to meet daily, weekly, project, or team related productivity goals

  4. Continuously develops knowledge base information and improves processes; documents problems and resolutions.

  5. Performs other duties as assigned

COMPETENCIES:

  • Self-motivated and directed, with attention to detail

  • Ability to work in an open and collaborative work environment.

  • Good problem-solving and troubleshooting skills

  • Excellent communication skills with the ability to communicate effectively via documentation, telephone, and e-mail

  • Customer service focused

  • Ability to multi-task; ability to efficiently manage time and organize work

  • Strong discretion in handling sensitive/confidential data

MINIMUM REQUIREMENTS:

  • High school diploma or General Education Degree (GED) and minimum of one (1) year of directly related experience in customer service, preferably in a high volume, IS or Application support environment or equivalent combination of education and experience.

  • Working knowledge of Windows operating systems and applications, hardware and software and proficiency in an enterprise resource planning (ERP) program.

WORK ENVIRONMENT/PHYSICAL ACTIVITY:

The work environment and physical activity described is representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Work is in an office setting and generally sedentary with physical effort associated with using a computer, but may involve walking or standing for brief periods of time.

  • May be required to occasionally lift, carry, push, pull, or otherwise move objects up to 25 pounds.

Other details

  • Job FamilyIT

  • Pay TypeHourly

  • Denver Admin Office - 7595 Technology Way (80237), Denver, Colorado, United States of America