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Wolters Kluwer Lead Application & Product Architect - Solutions in Denver, Colorado

The Solution Architect is a multidisciplinary technical role that requires a combination of various technical, business, and customer service skills. This person will provide problem solving, analysis, and development for our clients and internal operations. It is a hands-on position that works on unusually complex assignments. This role will be responsible for driving the strategy, architecture, roadmaps and execution of projects that will enable Health Language to provide services and solutions through our client’s eyes. Help automate and streamline our operations and processes. Build and maintain tools for deployment, monitoring and operations. Troubleshoot and resolve issues in test, production, and client environments. This person will serve as a trusted advisor to senior leadership.

WHY COME WORK FOR HEALTH LANGUAGE?

  • You will go through an onboarding period; training and learning about Health Language products and processes so that you can confidently work with our clients and colleagues.

  • You will be joining a culture that values a fun/dynamic workplace, a well-rounded work/life balance, and a “work hard play hard” philosophy. We value both technical and behavioral/interpersonal skill sets.

  • The Health Language Technology Group actively encourages participation in team-building events, company outings, contests, charity events, and finding creative ways to have fun while at work.

  • We offer a competitive salary and benefits, including medical, dental, vision, and life insurance. In addition, we provide 20 days of PTO annually, 12 paid holidays, tuition reimbursement, and continued education/certification reimbursement.

  • We offer both a revenue based bonus program and 401k profit sharing program.

  • Your efforts will directly impact the quality of healthcare provided to real people, improve patient outcomes and help to save lives.

  • You will have the ability to work across departments, learn new skills, and be promoted based on merit.

Essential Duties and responsibilities

  • Plan maturation of company technical capabilities aligned to market and corporate experience.

  • Author and lead white papers to address customer and/or industry issues.

  • Take overall responsibility for the high-quality, cost effective and timely delivery of the technical aspects of projects.

  • Creation of technical demos, briefings, and oral presentations to leadership to assist in corporate strategy.

  • Technical thought leadership and SME value to client interactions.

  • Perform ROI and other cost-benefit analysis of new strategies and technologies.

  • Analyze business requirements from Product Management and from Customers.

  • Create end-to-end High-Level Solution Descriptions (HLS) and rough effort estimations for the implementation of the functionality (business and/or technical) that fulfills the business requirement.

  • Create and/or update overall Customer Solution architecture diagrams.

  • Provide product and services support to enterprise customers and partners assisting them to implement and support solutions based on the Health Language technologies.

  • Evaluate needs and capabilities of prospective and current clients; participate in developing the solutions and services required.

  • Have the ability to provide guidance on unusual or complex issues.

  • Evaluate new tools and technologies based on current and future feature requirements, performance, cost effectiveness, and reliability.

  • Collaborate directly with the product and development teams to define strategy and technical roadmap, and drive the rapid implementation of appropriate technologies.

  • Provide comprehensive client support including: resolution of product issues, and content management updates.

  • Deliver support to ensure client satisfaction, ongoing growth of client relationships, and identification of new service opportunities.

  • Collect input from clients about added value product enhancements and convey information to product development.

  • Presenting ideas for system improvements, including cost proposals.

  • Support development and implementation of business processes including service delivery, technical support, content support, QA, testing, and content management.

  • Contribute to HL knowledge warehouse (FAQs, documentation, sample code, scripts).

Education:

  • Bachelor’s degree in Computer Science, Information Systems, Computer Engineering, or commensurate experience or equivalent field.

Experience:

  • Hands on Object Oriented development experience. SOA, Web Services, API development experience.

  • 7+ years software development experience in Java, .Net or other OOD language.

  • 7+ years of experience in the design and implementation of complex software with multi-layered architectures.

  • 3+ years experience in the healthcare industry is a nice to have, not a must.

  • 1+ years technical leadership.

Other Knowledge, Skills, Abilities or Certifications:

  • Solid business communication skills and an exceptional customer-service attitude.

  • Solid multi-tasking and troubleshooting skills with significant attention to detail and follow-through.

  • Ability to identify problems and implement or recommend solutions

  • Use good judgment within scope of authority

  • Excellent attention to detail

  • Excellent organizational and prioritization skills

  • Strong oral and written communication skills that demonstrate professionalism and ability to maintain confidentiality (documents, emails and conversations)

EQUAL EMPLOYMENT OPPORTUNITY

Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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