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Pegasystems, Inc. Lead Experience Designer in Denver, Colorado

Lead Experience Designer

Job Category: User Experience/Design

Location: US - Alabama - Remote | US - California - Remote | US - Colorado - Remote | US - Connecticut - Remote | US - DC - Remote | US - Delaware - Remote | US - Florida - Remote | US - Georgia - Remote | US - Illinois - Remote | US - Indiana - Remote | US - Iowa - Remote | US - Louisiana - Remote | US - Maine - Remote | US - Maryland - Remote | US - Massachusetts - Remote | US - Michigan - Remote | US - Minnesota - Remote | US - Mississippi - Remote | US - Missouri - Remote | US - New Hampshire - Remote | US - New Jersey - Remote | US - New York - Remote | US - North Carolina - Remote | US - Ohio - Remote | US - Oklahoma - Remote | US - Pennsylvania - Remote | US - South Carolina - Remote | US - Tennessee - Remote | US - Texas - Remote | US - Vermont - Remote | US - Virginia - Remote | US - West Virginia - Remote | US - Wisconsin - Remote

Meet Our Team:

We’re a growing collective of passionate, independent design leaders who are the tip of the spear in promoting human-centered philosophy to solve mission-critical problems across a portfolio of Fortune 500 clients. We champion the fact that great experiences equal great business, and our team is central to both our clients’ and company’s success. We’re a growing collective of passionate, independent design leaders who are the tip of the spear in promoting human-centered philosophy to solve mission-critical problems across a portfolio of Fortune 500 clients. We champion the fact that great experiences equal great business, and our team is central to both our clients’ and company’s success.

Picture Yourself at Pega:

As designers, we all talk about wanting our work to have an impact. At Pega, yours will be on a global scale, solving a variety of problems in real-time while helping household names gain a better understanding of themselves and their customers. As a Design Lead, you will get to the heart of an end user’s needs, behaviors, and emotions from the start of the engagement. You will work with business stakeholders, analysts, and delivery teams to drive better customer outcomes, ensuring solutions are adopted and embraced.

What You'll Do at Pega:

  • Engage in research efforts to understand users’ objectives, obstacles, needs, frustrations, and motivations and translate those findings to relevant insights

  • Collaborate with stakeholders and project team members through divergent & convergent design exercises

  • Provide day-to-day design leadership throughout the Agile development process, including elaboration, grooming and playbacks

  • Design and conduct user testing throughout development, drawing insights from results and keeping the user’s voice alive throughout the process.

Who You Are:

  • You are an inquisitive problem-seeker who has profound empathy for users

  • You are an intensely proactive doer who pursues the whole story

  • You have leadership experience in UX, IXD, and IA

  • You are comfortable with facilitating design workshops

  • You have a nose forsimplicity and truth between the lines of ever-evolving business processes andan appreciation for technology

  • You are a natural storyteller and genial presenter who can distill amorphous and complex concepts into something that’s easy for others to grasp at all levels of an account

  • You are a lifelong learner, seeking the latest information both in design tools, methods, and product information

What You've Accomplished:

  • You have aBA/BS Degree or equivalent work experience

  • You have 7 years hands-on in your chosen field

  • You have 3 years leading teams

  • You have experience consulting and acting as an experience advocate for internal and/or client-facing teams

  • You have an appreciation of front-end UI technologies like HTML, CSS, and JavaScriptYou have a background in product design, service design, or experience design, business transformation, information systems, or another related field

Pega Offers You:

  • A rapidly growing yet well-established business

  • A culture of openness and the autonomy to lead

  • Opportunity to grow and develop your career with the support and mentorship of senior leaders

  • The chance to solve complex business problems for Fortune 500 companies in a variety of industries

  • The world’s most innovative organizations as referenceable clients

  • The ability to move seamlessly between different customer audiences and collaborate to build an appropriate and successful experience vision

Job ID: 11010

As anand Affirmative Action employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.

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