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ClientSolv Technologies Linux Technical Support Engineer in Denver, Colorado

We are seeking a Linux Technical Support professional for a full time/ direct hire role in Denver, CO. In this role, you will be assisting customers with their IT services, to include: networking, security, applications, OS (Linux with some Windows), storage/backup, and virtual servers (possibly some cloud). Additional responsibilities include:

  • Leads in the identification of critical functions for IT infrastructure and support

  • Defines and documents contingency and disaster recovery procedures.

  • Creates and tests plans for operating in a remote back-up environment.

  • Performs Technical Support at the Tier II/Tier III level

  • Assist in resolution with escalations

  • Provide remote support for a myriad of Technical Support requests

  • Provide training to clients in the use of system and applications as related to IT

Associate’s Degree/College Diploma in Information Technology or equivalent work experience.

Four years of experience in the following areas:

  • IT Technologies such as Windows, Linux, storage, software development practices, databases practices, VMware, Veeam.

  • Hardware technologies, such as Enterprise network switching, NAS DAS SAN storage solutions, Wireless networking, Firewalls.

  • Operating, testing, planning, configuring, installing, troubleshooting

  • Experience with ticketing systems- Connectwise preferred

  • Knowledge in LEAN methodologies

  • Knowledge of Agile methodologies

  • Knowledge in data analysis and interest in analytical work

This role offers flexibility, a good work life balance, benefits (once full time), and employee perks such as: vacation account funding and paid gym membership. This role will be onsite in Denver, CO (near Cherry Creek) and will be a full time/direct hire.

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