ClientSolv Technologies Linux Technical Support Engineer in Denver, Colorado
We are seeking a Linux Technical Support professional for a full time/ direct hire role in Denver, CO. In this role, you will be assisting customers with their IT services, to include: networking, security, applications, OS (Linux with some Windows), storage/backup, and virtual servers (possibly some cloud). Additional responsibilities include:
Leads in the identification of critical functions for IT infrastructure and support
Defines and documents contingency and disaster recovery procedures.
Creates and tests plans for operating in a remote back-up environment.
Performs Technical Support at the Tier II/Tier III level
Assist in resolution with escalations
Provide remote support for a myriad of Technical Support requests
Provide training to clients in the use of system and applications as related to IT
Associate’s Degree/College Diploma in Information Technology or equivalent work experience.
Four years of experience in the following areas:
IT Technologies such as Windows, Linux, storage, software development practices, databases practices, VMware, Veeam.
Hardware technologies, such as Enterprise network switching, NAS DAS SAN storage solutions, Wireless networking, Firewalls.
Operating, testing, planning, configuring, installing, troubleshooting
Experience with ticketing systems- Connectwise preferred
Knowledge in LEAN methodologies
Knowledge of Agile methodologies
Knowledge in data analysis and interest in analytical work
This role offers flexibility, a good work life balance, benefits (once full time), and employee perks such as: vacation account funding and paid gym membership. This role will be onsite in Denver, CO (near Cherry Creek) and will be a full time/direct hire.