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Business Network Consulting, Ltd Mac / Windows Systems Engineer in Denver, Colorado

As more and more companies adopt Apple products into their small and mid-sized businesses, our need for Mac Specialists to support our existing and new clients has never been greater. Therefore, we are seeking a dynamic, versatile Mac / Windows Specialist to join our growing team here in Denver.

Since 1997, Business Network Consulting (www.bncsystems.com) has been providing the industry’s best IT Support for small and mid-size businesses in the Denver and Dallas markets. Our team of expert engineers has a strong personal drive to succeed and thrive in an environment that requires working independently as well as together as a team.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

As a representative of BNC, you will:

  • Work as the technical advisor/engineer for your assigned clients in the Denver area

  • Support the complete network environments, including servers and workstations, of primarily integrated Apple and Microsoft systems, mostly operating in virtual server environments

  • Manage system and/or network issues to resolution within your client base

  • Manage new installations and migrations

  • Identify ways to improve assigned clients' systems and infrastructure (upgrades to hardware, software, and network)

You Must:

  • Have proven experience supporting Mac Environments of 10 or more users

  • Have proven experience supporting Apple iOS devices in business environments

  • Have exposure to MS Windows environments

  • Have previous networking experience

  • Have strong technical ability and outstanding troubleshooting skills

  • Have excellent communication skills

  • Have exceptional customer facing skills

  • Have a high degree of demonstrated professionalism

  • Be able to excel in a fast paced team environment

  • Be able to effectively operate within set guidelines, policies and procedures

  • Be willing to share in occasional after-hours and weekend work

Nice to Have:

  • Apple Certification (ACTC, ACSA, ACMA or other)

  • Microsoft Certification (MCSE, MCSA, MCP)

  • Mac OS support experience (through 10.13)

  • iOS support experience (through 11)

  • Microsoft Office on the Mac Support (through 2016)

  • Experience configuring mail clients with MS Exchange / Office 365

  • Vmware Fusion installation and support

  • Apple Server experience

  • Understanding of Apple ID and iCloud

  • Microsoft Windows 7 – 10 support / troubleshooting experience

  • Windows Server 2008/2012/2016 installation, support and troubleshooting experience

  • Understanding of storage technologies (NAS, SAN, iSCSI, RAID)

  • Mac Integration with Windows Active Directory is a plus

  • Cloud Storage / Sharing Experience

What you can expect from us:

  • Competitive salary with potential for bonus pay

  • Health & Dental benefits

  • 401(k) plan with company matching

  • Mac Laptop and iPhone provided

  • 15 days of Paid Time Off per year

  • Travel & parking reimbursements

  • Monthly company-sponsored Happy Hour

  • Fully stocked beverage fridge

  • Company parties & events

Posted Title: Mac / Windows Systems Engineer

External Company Name: Business Network Consulting, Ltd.

External Company URL: https://www.bncsystems.com

Street: 450 E 17th Ave Suite 300

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