Lewan Technology Network Analyst in Denver, Colorado
Lewan Technology believes in building strong professional relationships fromthe inside out as the best way to serve our employees and customers alike. Weshare a passion for working together in helping our clients by managing theirtechnology so they can focus on managing their business. If you value hardwork and accountability, have a collaborative spirit, a passion forserving others, and want to contribute to our cause, call us to discuss anexciting career opportunity in office technology.As a Lewan Network Analyst, you will support existing customers inMultifunctional Device connectivity, application support, and networkintegration in customer environments. Approximately 60% of your time isspent in the office and 40% spent at customer sites. The Network Analystwill have exceptional customer service skills, providing support bothin-person, over the phone and via written communications. You will installand configure software solutions and be responsible for level 1 and 2 support. The ability to learn continuously is a crucial skill, to stay up-to-date ontechnologies including desktop, scanning, document management and others.You will also participate in sales meetings and customer demos, lending yourIT generalist expertise and product specific knowledge. You will be joining ateam of professionals with an average tenure of 22 years at Lewan.Skills/Responsibilities: Installation and network configuration of new equipment Support existing connected equipment Support customers over the phone, in-person and via written communication Provide technical expertise to Account Executives and prospectivecustomers Travel to all Lewan branches and customer sites for support Document case notes into eAutomate and Salesforce Other duties as assignedQualifications: High School Diploma or equivalent At least five years' industry experience Experience installing software on various Windows platforms Experience with MAC OS, specifically with printer install and managementPreferred Qualifications: Indicate the minimum qualifications needed to effectively perform theessential functions and responsibilities of this position. Include allrelevant knowledge, skills and abilities, including education andexperience requirements. Knowledge of the Nuance product suite, DocuShare, MFiles, andPapercut is helpful Ability to think beyond the Certification Ability to work independently with a team dynamic Network + preferredCompensation and Benefits: Competitive salary. Full benefit package including medical, dental and vision coverage. Life and disability insurance plans. 401(k) with company match. Continuing education and ongoing training opportunities to support skillgrowth and career advancement.About Lewan TechnologyWe are a local office technology and managed service provider supportingColorado, Wyoming, New Mexico and the Rocky Mountain Region since 1972.Our print management solutions and IT services teams deliver extraordinaryexpertise and offer a single source for our customers' printing, documentworkflow, technology solutions and IT support needs. Our unique businessmodel provides the benefits of both local decision making and the backing ofXerox, a Fortune 500 global technology leader.Our team of sales, service and support staff make us great. We believe worklife balance and a positive, fun and encouraging work environment are thekeys to employee and company success. Lewan employees are passionate aboutproviding a world class customer experience, challenging themselves andsupporting each other.Lewan Technology is an equal opportunity employer.For more information, or to apply now, you must go to the website below.Please DO NOT email your resume to us as we only accept applications throughour website.