Colorado Manufacturing Jobs

Colorado Jobs

Job Information

Guitar Center Stores, Inc Repair Tech in Denver, Colorado

PURPOSE OF THE JOBThe purpose of this job is to perform maintenance and repair services oncustomer-ownedinstruments and to assist in maintenance of specific store inventory,continually building andincreasing the business through great customer experience and quality work.RESPONSIBILITIES/DUTIESInteract with customers, ensuring a positive customer experienceService customer-owned instruments with a high level of craftsmanshipMaintain store owned gear, as requestedComplete warranty repair workAdditional duties as assignedMINIMUM REQUIREMENTS and SPECIAL ATTRIBUTESHigh School Diploma or GED requiredEntry level; zero years of relevant work experience requiredCollaboration: Able to develop cooperation and teamwork while participatingin a group, working toward solutions which generally benefit all involvedparties. Good team player, able to build good working relationships withothersCustomer Focus: Understands customer service principles, and able toprovide an excellent customer experience. Able to connect with customers in ameaningful way. Is approachable, genuine, knowledgeable, encouraging,passionate, and committed to helping customers.Initiative: Able to identify opportunities and issues and follow through onwork activities to capitalize or resolve them. Able to learn quickly and takepositive action without being requested to do so.Interpersonal Communication: Able to communicate through various means(written and verbal) with diverse, individuals, including internal andexternal stakeholders at all levels in a clear, concise, positive, andcourteous manner. Able to communicate and present in a group setting.Organizational Skills: Able to utilize time, energy, and resources tostay on track and achieve goals. Able to adhere to a systematic course ofaction to achieve an objective. Able to multitask and pay strong attention todetail in a fast-paced and high-urgency environment. Able to complete tasksthoroughly in a timely manner.Selling: Able to work through GC certification program to gain a baseunderstanding of products and sales techniques.Technology Skills: Able to navigate and learn new technology and retailsystems, equipment, and computer programs needed to fulfillcommunication, customer service, and business needs and expectations.Training: Able to effectively train learners and communicate info andtechniques so that they are retained.Physical Functions: Standing required 65% of the time. Walking required15% of the time. Sitting and lifting required 10% of the time,respectively. The person in this role must be able to lift up to 25 lbs.Language Skills: Must be able to speak, read, write, and comprehend English.Equal Opportunity Employer - minorities/females/veterans/individualswith disabilities/sexual orientation/gender identity.

DirectEmployers