Securitas Electronic Security, Inc. Service Technician in Denver, Colorado
Reference No: 93652356943Securitas Electronic Security (SES) Technology and Solutions groups areexperiencing tremendous success, and we currently have several Sr.Technician openings for team-oriented individuals possessing vocationaltraining in electronics or electromechanical engineering. In this role, youwill be responsible for providing service on SES products at customer sites.The position provides customer contact for all post-installation problems onsecurity systems and equipment, as well as, special project work, when needed.SES is a leading, global provider of integrated security and facilitysolutions that contain best-in-class products and award-winning services foran organization's unique needs. SES' security solutions include productand service outsourcing that integrate cross-disciplinary functions intocomprehensive technology-centered customer solutions on a cloud-based platformspanning hardware and software capabilities.* Respond to trouble tickets to ensure application uptime and systemperformance* Work individually and as a team to diagnose and resolve application issues* Execute preventative maintenance tasks to maximize application availabilityand identify system faults* Perform routine configuration changes (user permissions, applicationconfiguration, etc.)* Document all system modifications through a digital change control trackingsystem* Produce quality technical documentation describing the conceptual andquantitative facets of system deployment, intended for both a technical andnon-technical audience* Perform pre-deployment end to end testing of all upgrades and majormodifications* Perform on site installations of software upgrades and major modificationsMinimum RequirementsDesired* BS degree in Computer Science, or Engineering (Computer orElectrical), or relevant field.* Strong working knowledge of Windows Server and Client environments* Strong working knowledge of Microsoft Office (Word, Excel, PowerPoint)* Strong written and verbal communications skills* Ability to write technical documentation tailored to a varied audience* Working knowledge of Windows server and client hardware (Motherboards andcomponents, storage, peripherals, etc.)* Working knowledge of network communications and IP addressing* Excellent problem solving and analytical skills* Excellent time management skills* Positive attitude and strong work ethic* Lenel OnGuard Certification, other enterprise grade access control systemcertification a plus* Verint Nextiva / VMS Certification, other enterprise grade CCTV systemcertification a plus* SQL Server: Ability to install, perform basic administrative functionsand create scripts* Crystal Reports: Ability to create reports for SQL databases* Microsoft certification: Windows and/or SQL* Working knowledge of VMware: vSphere and Workstation* Working knowledge of Windows PowerShellSecuritas Electronic Security is an Affirmative Action/Equal OpportunityEmployer.We are a nationwide provider of security solutions and an equal opportunityemployer committed to a diverse workforce. Our core values of Integrity,Vigilance and Helpfulness are proudly demonstrated daily by our employees toour customers and the communities we service.