TIAA Sr. DataStage ETL Administrator in Denver, Colorado
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We are seeking a Sr. DataStage ETLAdministrator for our EDM Service Management Team. This position can be located in the Broomfield or Denver, CO or Chicago, IL office. This role will provide high quality service to various stakeholders by ensuring stability and availability for all Enterprise Data Movement Infrastructure components.
This role will be the Subject Matter Expert for the InfoSphere Information Server® Suite of products. The primary service management focus of this role will be to identify and resolve issues before they reach critical states, and return service to customers quickly while adhering to established ITIL Incident Management, Problem Management, Change Management, and Release Management processes.
This position will be required to work a Shift Schedule which is based on the “Follow-The-Sun” Model in order to provide quality customer service on a 24x7 basis. This role will support both the Delivery & Service Management teams and will work during Mountain or Central Time daylight hours.
The Service Management member will be required to participate in a Cross Training Program to learn to provide level 1 to level 2 support for all technologies installed, maintained, customized and tested by Enterprise Data Movement, which includes DataPower, MQ for Unix, MQ for z/OS, IIB, CICS, MQFTE, DataStage / ETL, Connect Direct, Sterling Integrator, and ecube Kafka.
This is a fantastic opportunity to join an innovative group. You’ll learn new technologies, work in a collaborative team environment, and have fun!
KEY RESPONSIBILITIES AND DUTIES:
Provide support for allaspects of the InfoSphere®Information Server Suite of products
Troubleshoot issues anddevelop solutions in an effective manner
Participate in meetings anddiscussion with various stakeholders to understand the support challengesthat they face
Design, develop and deliverinfrastructure for enterprise data movement applications using middlewaretechnologies
Perform script-basedautomation for daily business activities including network maintenanceevents, patching events, resiliency events, server and applicationdeployments, partner closely with application developers to supportapplications hosted on servers
Train teammates on the InfoSphere Information Server ®Suite of products
Define,design, and, implement metrics reporting for the platform
Minimum of 5 years’ experience using IBM the InfoSphere® DataStage tool (bothadministration and development roles)
Previous experience writing Technicaldocumentation and Technical Training Guides
Experience troubleshooting the DataStage tooland developing solutions to resolve issues
Experience supporting large-scale dataintegration environments
Experience with building, configuring,patching and upgrading core infrastructure platforms
Ability to work off-hours and weekends toaccommodate implementation requirements
Ability to learn new tools and technologieswithin the enterprise data movement technology stack
Ability to communicate both orally and in writtendocumentation
Familiar with ITIL processesand standards
Experience working in thefinancial service industry
Experience with otherplatforms such as IBM MQ, IBM MQMFT, IBM Sterling Integrator, ConfluentApache Kafka, CICS, IBM MQ Appliance, IBM DataPower Appliance
Experience with gridarchitectures and platforms
Project management experience
Experience using MicrosoftExcel pivot tables and PowerPoint to communicate to management
Prior experience working in anenvironment that is undergoing transformation and have the ability to workwithin change management, release management, incident management andproblem management processes
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Job: Information Technology
Primary Location: CO-Denver
Req ID: 1714649