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Slack Technologies Inc. Sr. Technical Program Manager, Infrastructure in Denver, Colorado

Sr. Technical Program Manager, InfrastructureAt Slack, we are making work simpler, more pleasant, and moreproductive. Millions of users rely on us every single day to get their workdone, and we take this responsibility seriously. We are seeking a SeniorTechnical Program Manager for our Infrastructure Group.As Slack's data grows, the Infrastructure Engineering Group aims toprovide the best blend of the tools and technologies that will strengthen theefficiency and dependability and scalability of our compute platforms andservices. As a TPM, you understand the benefits of moving quickly and canchampion methodologies within your team and across the organization. You willplay a meaningful role in scaling our Reliability and Cloud PlatformInfrastructure as well as making our user experience interacting with ourservices more efficient, pleasant and productive.You make decisions that arefair and consistent, with an eye toward velocity, stability, and scale.You thrive when given the chance to create programs and have acustomer-centricThis role will have an unparalleled opportunity to influence the trajectory ofdevelopment within Slack Engineering. This role is remote based.What you will be doingWorking cross functionally across the Infrastructure Group, you willalign, unblock and enable Infrastructure Engineering to deliver high impactcross-functional programs at Slack.Create frameworks to identify and drive technical and process improvementopportunitiesDrive Service Reliability across Infrastructure Engineering ServicesMeasure, monitor, and communicate metrics internallyCommunicate status and schedules, manage risks, help reports evaluatetrade-offs, and call out impedimentsWhat you should haveAbility to work independently and communicate across multiple time zonesExceptional verbal and written communication skills, with sufficient levelof technical capability to effectively communicate with engineers, scopetechnical projects, and identify technical risksHigh attention to detail and initiative. Ability to adapt quickly.Understanding of Site Reliability Operations in tooling automation efforts toreduce toil and increase Service Resilience measures in a meaningful wayProficient knowledge of Containers and container management technologies suchKubernetes or Docker.Experience with AWS services like EC2, S3, etc5+ years experience developing and managing technical programs and complexinitiatives from initiation to completion for a SaaS/PaaS based organization.Bachelor's degree in Computer Science or Engineering, or two years ofequivalent training, fellowship, or work experience.The base pay range targeted for this role is $140,000 - $169,000 USD.This base pay range is for illustrative purposes only. This position iseligible for additional compensation and benefits including: incentivecompensation; health benefits; flexible spending account; retirementbenefits; life insurance; commuter benefits; paid time off (includingPTO, emergency time off, paid sick leave, medical leave, volunteertime off, civic duty leave, bereavement leave, floating holidays andpaid holidays); parental leave and benefits; mobile phone and internetallowance; perks stipend; and other employee perks and benefits.The actual offer, reflecting the total compensation package and benefits,will be at the company's sole discretion, and determined by a myriad offactors including, but not limited to, years of experience, depth ofexperience, and other relevant business considerations. The company alsoreserves the right to amend or modify employee perks and benefits at any time.Slack is registered as an employer in many, but not all, states. If youare not located in or able to work from a state where Slack is registered,you will not be eligible for employment. Visa sponsorship may not be availablein certain remote locations.Visa sponsorship is not available for candidates living outside the country ofthis position.Slack has transformed business communication. It's the leading chann