Kforce Site Administrator in Englewood, Colorado

Kforce has a client in search of a Site Administrator in Englewood, Colorado (CO).Summary of Position:The Site Administrator position provides Company Associates local support for all computers, tablets and mobile devices. The candidate provides support for the local area network, and communications equipment. The Site Administrator provides timely and courteous user support for technical issues relating to the use and operation of company hardware and software. The candidate coordinates and provides support for Division office and remote sites, including Welcome Home Centers, Construction and Customer Care Offices. The Site Administrator works closely with other members of the IS Department internally and third Party Vendors externally to provide excellent customer service to the company team.Principal Duties and Responsibilities:

  • Troubleshoots and resolves computer workstation issues, both software and hardware related

  • Enacts manufacturer's warranties for equipment repair

  • Maintains tickets in Help Desk ticketing system and updates tickets with appropriate current status on a daily basis; Provides accurate, scientific, and reproducible written details on tickets resolution

  • Helps Division prepare and coordinate project plans for installation of technology equipment in Welcome Home Centers and Construction Trailers

  • Resolves printer and copier issues across the division

  • Arranges and coordinates technical support for meetings and events, including video conferencing and traditional audio/visual needs

  • Maintains, upgrades, installs, or replaces hardware and software as required

  • Reports instances of server downtime, LAN/WAN connectivity issues immediately to manager and helpdesk team

  • Performs basic troubleshooting on LAN/WAN connectivity under the direction and guidance of telecommunications or network team

  • Produces a weekly status report to I.S. Manager summarizing work as well as outstanding issues

  • Bachelor's degree in the field of Computer Science preferred or 5 years of equivalent work experience

  • Experience installing, configuring, and maintaining Windows XP and Windows 7 and Lotus Notes Client

  • Well versed in Microsoft Office settings, functions, and usage

  • Strong familiarity with mobile devices, tablets, and common apps

  • Strong written, oral, and interpersonal communication skills are required

  • Strong technical documentation and writing skills are required

  • Good understanding of the organization's goals and objectives

  • Highly self-motivated and self-directed

  • Keen attention to detail

  • Proven analytical and problem-solving abilities

  • Valid driver license required

Physical Requirements:

  • This is a position which requires the Site Administrator frequent walking, standing and climbing of stairs in/around homes, models and properties

  • Must also have the ability to operate computer equipment, bend, stoop, reach, lift, and move and carry greater than 50 pounds

  • Finger dexterity is necessary

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Compensation Type:Hours