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Viaero Wireless Smartphone Support Specialists in Fort Morgan, Colorado

POSITION: Smartphone Support SpecialistREQUIREMENTS: High school diploma or GED is required. Strong understanding of smart phones, and good troubleshooting ability. Strong verbal and written communication skills along with excellent phoneetiquette. Previous call center experience preferred. Experience working with Windows-based computers, including general officesoftware. Flexibility to work weekends and other shifts as assigned.All of our support specialists must be at least 18 years old. If hired, eachperson needs to be able to successfully pass our pre-employment checks,which include a criminal background check, motor vehicle record check, andsubstance screening.WAGE: NegotiableDAYS/HRS: Monday - Friday 7:00 am - 7:00 pmSaturday 8:00 am - 5:00 pmSunday ClosedDESCRIPTION:Smartphone Support Specialists are our in-house experts when it comes toresolving technical device issues for our customers. Our specialists strive toprovide one-call resolutions, while also providing valuable feedback to ourmanagement regarding ways to improve efficiency and customer service.Smartphone Support Specialists also play a vital role in retaining our loyalcustomers.This position is based in our call center located at 830 E Platte Ave SuiteD, Fort Morgan, CO 80701. Support Team hours of operation are as follows(shifts rotate): What are the day-to-day responsibilities? Handling a large volume of inbound calls for technical issues regardingViaero's wireless products Providing support for text and multimedia messaging Providing information regarding Viaero's services, promotions, rateplans, etc. Other duties as assignedJOB LOCATION: Fort Morgan, ColoradoAPPLICATION INSTRUCTIONS: If you meet the minimum requirements please clickon "See How to Apply" to view the application instructions.**You must be registered with Connecting Colorado in order to view informationon how to apply for any of these jobs. Registrations is available at nocost.**