Interior Specialists Design Consultant in Thornton, Colorado
Please note this position will be a SUNDAY-THURSDAY schedule
Design consultants will work with new homebuyers in selecting their interior finishes for their new home. This is an exciting experience for our clients but can also be a little overwhelming. As such, the design consultant is responsible for creating a positive, welcoming and innovative experience for the homebuyers. The design consultant will work at our Toll Brothers Design Studio in Thornton, CO. They will work with the homebuyers in assisting them with the color selections and options for interior finishes of the home. Flooring, cabinetry, countertops, plumbing, lighting, appliances, etc.
Must have excellent interpersonal/communication skills, detail-oriented, and proficiency in Microsoft Office applications (Excel, Word and Outlook). Interior Design degree a plus, but not required.
Primary Tasks & Responsibilities
Assess homebuyer(s) needs, preferences, and expectations regarding their lifestyle and specific products for their new home
Advise homebuyer(s) on interior design factors, such as space planning, layout and color coordination
Ensure that homebuyer(s) is aware of all options available for product upgrades
Provide complete product information detailing performance, durability, and maintenance of homebuyer(s) selections
Estimate material requirements and costs
Accurately record product selections using established department procedures, systems, and practices
Assists in resolving homebuyer(s) problems and/or concerns
Supports all design center and homebuilder processes
Is knowledgeable and able to communicate the design center experience and the overall new home buying experience
Will be working closely with sales counselors at all communities…building relationships
Learn and is knowledgeable about all products in the showroom – attend all Product Knowledge (“PK') training
Learn and is knowledgeable about all communities
Adhere to and manage builder time frames for lot file submission
Conduct browse appointments when necessary
Required Sales metrics management and average sales numbers are met
Performs other duties as assigned.
May provide general guidance/direction to or train junior level support personnel or professional personnel.
- Most of the time is spent sitting or standing in the same location or there may be a need to stoop regularly or move/lift light material or equipment (typically less than 8 pounds)
Education & Experience
Experience in construction; including flooring, cabinet, and countertops
Bachelor’s degree or equivalent in Interior Design
Ability to effectively present information and respond to questions from groups or manager, clients, customers and the general public
Interpersonal skills to develop and maintain professional working relationships with builders, vendors, subordinates and co-workers
Ability to proactively identify, analyze, address and resolve problem areas, conflicts and issues; strong decision-making skills
Organizational skills to insure adequate tracking systems are utilized to maintain and track all required information associated with the ordering and production process
Working knowledge of internet, inventory, project management, spreadsheet and word process software and order processing systems
Must be proficient with Microsoft Office Products
This information indicates the general nature and level of work performed by associates in this role. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this role. This description supersedes any previous or undated descriptions for this role. Management retains the right to add or change the duties of the position at any time.
Equal Opportunity Employer
ILG is committed to Equal Employment Opportunity (“EEO”) and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. The Company strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment), or any other status or classification protected by applicable federal, state, and/or local laws. The Company will also make reasonable accommodations for disabled applicants and associates and for the sincerely held religious beliefs of applicants and associates depending upon individual circumstances.
This commitment to EEO extends not only to associates of The Company but also to independent contractors, trainees, apprentices, or any participant in a program to provide unpaid experience in the workplace or our business. This commitment extends to all areas of personnel actions, including but not limited to advertising, recruiting, hiring, training, evaluation, promotion, transfer, work assignments, accommodation requests, requests for leave, compensation, benefits, disciplinary actions, layoffs, discharges, terminations, participation in company activities, programs, or events, or any other terms, conditions, or privileges of employment.